Contact Us
Thank you for visiting Drapinae. We hold our client support to the same elevated standards as our woven textiles. Whether you are seeking specific measurements for our Classic Scarves, draping recommendations for our Timeless Shawls, or simply exploring our Premium Silk Accessories, our specialized care team is fully prepared to offer a refined and knowledgeable consultation.
For inquiries regarding parcel navigation, product maintenance, or potential wholesale collaborations, please utilize the official contact avenues detailed below.
Digital Correspondence
- Official Inbox: support@drapinae.com
- Service Standard: Every incoming inquiry is thoroughly assessed by our administrative desk. Clients will receive a comprehensive response within a timeframe of one to two business days (24 to 48 hours). To accelerate the resolution of your request, we ask that you embed your unique Order ID directly in the email's subject line.
Voice Channel
- Direct Dial: +1 (336) 729-5179
- Availability: Monday to Friday, from 9:00 AM until 5:00 PM (EST).
- Disclaimer: Please be advised that standard network tariffs or mobile connectivity charges from your provider may apply.
Corporate Governance & Entity Details
Drapinae operates within a strict operational doctrine focused on premium fabric selection, ethical manufacturing, and transparent client engagement within the fashion accessory industry. All global fulfillment, quality assurance protocols, and legal frameworks are directly administered by our registered parent organization:
- Managing Corporation: Hong Kong Chengtong International Trading Co., Limited
- Registered Office: Room 706, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong
We deeply value your trust in Drapinae and look forward to adding a touch of enduring elegance to your everyday wardrobe.